PPI2015 course guide

7. Help

Moodle

• For help with Moodle and the use of its tools from within Moodle and for problems of a more technical nature, ie, logging on, viewing videos, pop-ups blocking, firewalls, email or EASE access contact the IS Helpdesk at

IS.Helpline@ed.ac.uk or +44 (131) 651 5151

• Follow the IS Help service alerts twitter feed at IS Service alerts twitter feed for service interruption information

Adobe Connect

The Adobe Connect online meeting rooms are NOT supported by the IS Helpdesk. Adobe Connect have a 24/7 help line for in-session support as follows

• Tel: +44(0) 2082884433
• Email: websupport@intercalleurope.com

[Further international telephone listing available at

http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html]

Library & e-resources

• School librarian, Marshall Dozier, at marshall.dozier@ed.ac.uk

Course materials or assignments/discussions, instructions, course navigation

• Please let the course teaching team know in the (Not just for) problems forum if you have a question regarding the course lessons, assignments and assessments.

Personal problems & enquiries

• Course participants can reach their personal tutor, Michelle Evans, at michelle.evans@ed.ac.uk

General MSCCT Programme enquiries

• For administrative questions about the programme timetable, structure etc. consult the Programme handbook or contact the Programme coordinator, Danielle Wilson-Marlow, at mscct@ed.ac.uk