7. Help

Moodle

  • For help with Moodle and the use of its tools from within Moodle and for problems of a more technical nature, ie, logging on, viewing videos, pop-ups blocking, firewalls, email or EASE access contact the IS Helpdesk at

IS.Helpline@ed.ac.uk or +44 (131) 651 5151

Adobe Connect

The Adobe Connect online meeting rooms are NOT supported by the IS Helpdesk. Adobe Connect have a 24/7 help line for in-session support as follows

[Further international telephone listing available at

http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html]

Library & e-resources

Course materials or assignments/discussions, instructions, course navigation

  • Please let the course teaching team know in the (Not just for) problems forum if you have a question regarding the course lessons, assignments and assessments.

Personal problems & enquiries

General MSCCT Programme enquiries

  • For administrative questions about the programme timetable, structure etc. consult the Programme handbook or contact the Programme coordinator, Danielle Wilson-Marlow, at mscct@ed.ac.uk