Here is your feedback video Helen 
https://media.ed.ac.uk/media/feedback+video+for+H.+Brown/1_4bm2g0pu
And here are some references for you,concerning the points I raise in the video.
Norman, Donald A.. 1993. Things that make us smart : defending human attributes in the age of the machine. Reading, Mass.: Addison-Wesley Pub. Co., p.129
-> stories are a great tool for making things stick
Entwistle, N.. 1997. Contrasting Perspective on Learning. In: Marton, Ference
Hounsell, Dai, Entwistle, N. J., eds. The experience of learning : implications for teaching and studying higher education. Edinburgh: Edinburgh : Scottish Academic Press.
Realness and authenticity are important, especially in our video scenario, where it is difficult to „hide“ behind text

Carr, David. 2007. Character in Teaching. British Journal of Educational Studies 55: 369-389. doi: 10.1111/j.1467-8527.2007.00386.x.
-> Being real and having a good character, sounds like online dating, but is in fact important for teaching.
Kreysa, Helene, Kessler, Luise & Schweinberger, Stefan R.. 2016. Direct Speaker Gaze Promotes Trust in Truth- Ambiguous Statements.(Research Article). PLoS ONE 11: e0162291. doi: 10.1371/journal.pone.
0162291.
-> We are seen as being trustworthy when establishing eye-contact.